A cloud-based centralized management platform

Built with networking in mind.

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Platform Differentiators

  • One platform replaces 6–10 vendors

  • One unified price — predictable, scalable, per device 

  • One portal for the full lifecycle

  • One chain-of-custody system — from deployment to destruction 

  • Platform + optional GMI-managed operations (not required to use the platform) 

  • Lifecycle standardization across procurement → imaging → usage → support → offboarding → destruction 

Optional Add-Ons: GMI-Managed Operations

Organizations may pair the TIDAL platform with GMI’s managed services for end-to-end operational support.

Available add-ons include:

  • Device procurement support

  • Depot staging & warehousing

  • Next-day replacement

  • RMA processing

  • Telecom Expense Management (TEM)

  • 24/7 Service Desk, SOC, NOC

  • Device retirement & certified destruction

These are optional service layers powered by TIDAL—not part of the core platform.

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