A Single Platform. A Single Price.
One Pane of Glass.

What is Tidal?

TIDAL replaces fragmented, multi-vendor device environments with a unified, centralized lifecycle platform. It serves as the single system of record and review for your entire device ecosystem—aggregating lifecycle, health, usage, and workflow data into one portal.

TIDAL is the technology platform.
GMI’s Asset Management services are optional operational layers built on top of the TIDAL platform but are not required to use it.

TIDAL consolidates:

Procurement data
Device assignments
Imaging & configuration metadata
Support activity & health data
Warranty & repair status
Telecom usage & lifecycle (TEM)
Offboarding workflows
Certified destruction and EOL records

All accessible through a unified dashboard and a predictable, per-device pricing model.

TIDAL Platform Capabilities

Unified Device Visibility

• Real-time dashboard spanning laptops, mobile devices, rugged endpoints, retail devices, scanners, tablets, Chromebooks, IoT, and more
• Single-pane-of-glass view across procurement → retirement
• Full chain-of-custody tracking
• Device ownership and assignment records
Lifecycle Intelligence

• Hardware lifecycle timelines
• Warranty status and expiration tracking
• Repair history and vendor utilization
• Attrition offboarding workflow data
• End-of-life & destruction certification logs
• Surplus categorization and lifecycle disposition data
Platform Integrations

• MDM/EMM: Intune, SOTI, Ivanti, AirWatch
• Ticketing: ServiceNow, ConnectWise, SolarWinds, Auvik
• SSO / OAuth integrations
• API-first architecture for enterprise data sync
Collector-Based Architecture

• Deployable on VMware, Hyper-V, containers, or bare metal
• Encrypted multi-subnet visibility
• Lightweight, scalable collectors
• Supports 100 to 100,000+ devices